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Privacy Policy

Last Updated: March 8, 2026

1. Introduction

HRPro Ams ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information when you use our website, HRPro Ams ERP services, and related applications (collectively, the "Services"), in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Our Role in Data Processing

Under the GDPR, we operate in two primary capacities:

  • Data Controller: When we collect information directly from you for our own business purposes (e.g., billing, marketing, website analytics).
  • Data Processor: When you (the Customer) upload employee data, candidate details, or other personal data into the HRPro Ams ERP platform. We process this data strictly on your instructions under a Data Processing Agreement (DPA).

3. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, and company details provided out during registration or via contact forms.
  • Account and Profile Data: Usernames, passwords, roles, and preferences within the HRPro Ams platform.
  • Usage Data: Information about how you interact with our Services, including IP addresses, browser types, session durations, and log files.
  • Customer Data: Employee, contractor, or applicant data inputted by you into the ERP system. (We act solely as a Processor for this data).

4. How We Use Your Information

We use your personal data to:

  • Provide, operate, and maintain the Services.
  • Process transactions and send related billing information.
  • Provide customer support and respond to inquiries.
  • Analyze usage trends to improve user experience and system performance.
  • Ensure system security and prevent fraud or unauthorized access.
  • Comply with legal obligations.

5. Legal Basis for Processing

Our legal basis for collecting and using personal data under the GDPR includes:

  • Performance of a Contract: To deliver the Services you subscribed to.
  • Legitimate Interests: To improve our Services, ensure security, and market our products (provided these interests are not overridden by your data protection rights).
  • Consent: When you have explicitly opted in (e.g., subscribing to a newsletter).
  • Legal Obligation: When required to comply with applicable laws and regulations.

6. Data Sharing and Sub-processors

We do not sell your personal data. We may share your data with trusted third-party service providers (Sub-processors) who assist us in operating our Services, such as cloud hosting providers (e.g., AWS, Azure) and payment processors. All Sub-processors are bound by strict confidentiality and data protection agreements compliant with the GDPR.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Customer Data stored within the ERP system is retained for the duration of the subscription and will be returned or deleted upon termination, according to the Customer's instructions.

8. Your Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

  • Right of Access: Request copies of your personal data.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limits on how we process your data.
  • Right to Data Portability: Request transfer of your data to another organization.
  • Right to Object: Object to our processing of your personal data.

To exercise these rights, please contact us at contact@hrproams.com. If your request relates to data processed on behalf of an HRPro Ams Customer (your employer), we will forward your request to them.

9. Data Security

We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. This includes encryption in transit and at rest, role-based access control, and regular security audits.

10. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify you of any material changes via email or an in-app notification prior to the change becoming effective.

11. Contact Us

If you have questions regarding this Privacy Policy or how we process your personal data, please contact our Data Protection Officer at:
contact@hrproams.com